Terms and Conditions
Where possible all of our products are crafted using materials from sustainable sources.
Moat House Media Ltd
The sales cart is hosted by Moat House Media Ltd a VAT registered company.
How can I order?
Placing an order with us is simple! You have the option to order online via our website, we accept Pay Pal and most credit or debit cards.
Online ordering
When you have chosen the item(s) you would like to purchase, just click the "add to cart" image. When you are ready to finalise your order, click the "checkout" link and proceed to our simple and secure payment processing section.
Mailorder
Please post your order along with a cheque to:
Moat House Media Ltd
Paddock House
Castle Acre Road
Great Dunham
Norfolk PE32 2LL
Where do you deliver to and how much will it cost?
Free delivery to UK Mainland excluding parts of Scotland and UK offshore. The postcodes affected are BT, PA, PH, DD, AB, IV, KW, HS
Delivery charges apply to all areas outside our free delivery area and overseas orders. Before placing your order please email and we will advise you of the delivery charge applicable. In some countries Duty is payable prior to or at the time of delivery, this is out of our control.
Orders heading off shore or outside the UK are usually delivered through the Interlink Network, orders will take between 3 to 8 days depending on the location.
For your own security a signature is required on delivery. It is therefore recommended to give a business address for delivery.
What is your returns policy?
We guarantee the quality of our products and maintain the standards by inspecting all items prior to despatch. We want you to be happy with your purchase and offer a replacement or refund policy valid for 14 days from delivery on any of our products. Returned items must be in original condition and packaging. When returning a product please ensure you obtain proof of posting, as we accept no responsibility for items lost in the post. Based on your preference, we will either replace the item free of charge for faulty products or provide a refund.
Are my details sold on to anyone else?
No. Your details are held on our system for the purpose of your order only and we do not sell your details to any other external companies, organisations or mailing lists.
What are your terms and conditions?
A. General
In these conditions of sale: The "company" means Moat House Media Ltd, the "purchaser" means the person ordering or buying goods from the company. No contract between the purchaser and the company shall exist until the purchaser's order has been accepted by the company. The order shall be deemed to be accepted once the company has authorised the purchaser's payment. It is the intention of the company that all terms of a contract between the purchaser and the company are contained in this document and in the descriptions of goods provided by this website (bygravecroquetclub.org.uk) for items. If the purchaser wishes to rely on any variation to these terms he/she is asked to ensure that such variations are confirmed in writing to the company before he/she places an order. To protect your own interests please read these terms and conditions carefully before placing your order.
B. Despatch and Payment
Unless otherwise specified the price quoted is the actual item cost. A delivery charge is added to the item separately with the cost displayed within the item description and added at checkout. Please note that we cannot deliver to P.O. Boxes. Delivery times are quoted on the basis that the product is in stock.
Orders placed via the company website can be paid with either a credit or debit card. Credit or Debit card payments are handled via Pay Pal. Payments are handled by their secure servers. The company uses carriers and postal services to deliver goods and the company shall not be liable for any loss or damage suffered by the purchaser through any delay in delivery caused by such companies.
C. Retention of Title
The Company and the purchaser agree that title shall transfer to the purchaser only when the goods have been paid for in full. The company shall be entitled to require the purchaser to deliver up the goods until such time that all due payments have been made in full. The purchaser shall store the goods free of charge and in a manner to ensure the goods are safe from theft and damage.
D. Risk
As soon as the company has delivered the goods, the purchaser is responsible for them, until such time as the goods are delivered back to the company or the company's agent, in the event of cancellation or refund.
E. Cancellation
Under the terms of the distance selling regulations 2000, the purchaser has a cooling off period of 7 days. The cooling off period commences the day after the delivery of the goods to the purchaser or the collection of the goods by the purchaser and the period ends 7 working days later. In such circumstances, the purchaser must inform the company in writing before the end of the 7th working day following delivery. The purchaser is responsible for the safe storage of the goods whilst in his care and the cost of returning the goods to the company. In the circumstance of a non-faulty product, the product must be returned without damages, any use or tampering with the original packaging otherwise they will not be accepted and a refund not permitted.
F. Circumstances beyond our Control
The company reserves the right to cancel, vary or suspend the operation of contracts of sales if events occur which are beyond our control including (and without prejudice to the generality of the foregoing) fire, floods, storm, plant breakdown, lock-outs, riots, industrial action which prevents entry to premises, hostilities, non-availability of materials or supplies or any event outside the control of the company and the company shall not be held liable for any breach of contract resulting from such an event.
G. Law
These terms and conditions shall be construed in accordance with UK law.
What is your privacy policy?
The following constitute terms and conditions of use of our website. Terms may be changed, deleted or added at any time. You as the customer are bound by these terms, conditions, and/or alterations. We constantly strive to perfect our products and website, and therefore welcome your feedback and suggestions. We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
We are committed to protecting your privacy
This site and its contents are provided on an "as is" basis and imply or assert no warrantees of any kind, including but not limited to, warranties of title or implied warrantees of merchantability or fitness for a particular purpose. ubergames.co.uk does not warrantee or guarantee that this site or its contents are error-free or free of viruses or other harmful components.
Price and availability are subject to change without notice
In using this site, you acknowledge that you are assuming full responsibility for all costs associated with all necessary repairs or servicing of all equipment used to facilitate your participation in this website. No agents, including but not limited to, officers, directors and employees will be liable for any damages of any kind related to your use of this site.
The Use of Personal Info
We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation without your explicit permission. However, we will use email to send you messages about outstanding orders. We may also use email to keep you up to date with news about our site. If you do not want to be kept informed in this way by email, please click the unsubscribe link at the bottom of all emails.
Third party sites
Third party Internet sites that you can link to through BygraveCroquetClub.org.uk are not covered by our Privacy and Security policy, so we urge you to be careful when you enter any personal information online. Bygrave Croquet Club accepts no responsibility or liability for these sites.
Copyright and trademark statement
i) Unless otherwise indicated, the written materials, illustrations, designs and photographs found on this website are exclusive to and are protected and/or copyrighted by U.K. and international copyright laws.
ii) You may read, print and download it for private use only.
iii) You may provide a link (not a framed link) to this site from any other business or business information or service website but not (unless expressly agreed to by ourselves in writing) in any way which gives the impression that we are associated with or have approved such other site.
iv) You may not commercialise or otherwise copy it without our permission.
v) Use of this site is subject to our terms and conditions of use.
Moat House Media Ltd
The sales cart is hosted by Moat House Media Ltd a VAT registered company.
How can I order?
Placing an order with us is simple! You have the option to order online via our website, we accept Pay Pal and most credit or debit cards.
Online ordering
When you have chosen the item(s) you would like to purchase, just click the "add to cart" image. When you are ready to finalise your order, click the "checkout" link and proceed to our simple and secure payment processing section.
Mailorder
Please post your order along with a cheque to:
Moat House Media Ltd
Paddock House
Castle Acre Road
Great Dunham
Norfolk PE32 2LL
Where do you deliver to and how much will it cost?
Free delivery to UK Mainland excluding parts of Scotland and UK offshore. The postcodes affected are BT, PA, PH, DD, AB, IV, KW, HS
Delivery charges apply to all areas outside our free delivery area and overseas orders. Before placing your order please email and we will advise you of the delivery charge applicable. In some countries Duty is payable prior to or at the time of delivery, this is out of our control.
Orders heading off shore or outside the UK are usually delivered through the Interlink Network, orders will take between 3 to 8 days depending on the location.
For your own security a signature is required on delivery. It is therefore recommended to give a business address for delivery.
What is your returns policy?
We guarantee the quality of our products and maintain the standards by inspecting all items prior to despatch. We want you to be happy with your purchase and offer a replacement or refund policy valid for 14 days from delivery on any of our products. Returned items must be in original condition and packaging. When returning a product please ensure you obtain proof of posting, as we accept no responsibility for items lost in the post. Based on your preference, we will either replace the item free of charge for faulty products or provide a refund.
Are my details sold on to anyone else?
No. Your details are held on our system for the purpose of your order only and we do not sell your details to any other external companies, organisations or mailing lists.
What are your terms and conditions?
A. General
In these conditions of sale: The "company" means Moat House Media Ltd, the "purchaser" means the person ordering or buying goods from the company. No contract between the purchaser and the company shall exist until the purchaser's order has been accepted by the company. The order shall be deemed to be accepted once the company has authorised the purchaser's payment. It is the intention of the company that all terms of a contract between the purchaser and the company are contained in this document and in the descriptions of goods provided by this website (bygravecroquetclub.org.uk) for items. If the purchaser wishes to rely on any variation to these terms he/she is asked to ensure that such variations are confirmed in writing to the company before he/she places an order. To protect your own interests please read these terms and conditions carefully before placing your order.
B. Despatch and Payment
Unless otherwise specified the price quoted is the actual item cost. A delivery charge is added to the item separately with the cost displayed within the item description and added at checkout. Please note that we cannot deliver to P.O. Boxes. Delivery times are quoted on the basis that the product is in stock.
Orders placed via the company website can be paid with either a credit or debit card. Credit or Debit card payments are handled via Pay Pal. Payments are handled by their secure servers. The company uses carriers and postal services to deliver goods and the company shall not be liable for any loss or damage suffered by the purchaser through any delay in delivery caused by such companies.
C. Retention of Title
The Company and the purchaser agree that title shall transfer to the purchaser only when the goods have been paid for in full. The company shall be entitled to require the purchaser to deliver up the goods until such time that all due payments have been made in full. The purchaser shall store the goods free of charge and in a manner to ensure the goods are safe from theft and damage.
D. Risk
As soon as the company has delivered the goods, the purchaser is responsible for them, until such time as the goods are delivered back to the company or the company's agent, in the event of cancellation or refund.
E. Cancellation
Under the terms of the distance selling regulations 2000, the purchaser has a cooling off period of 7 days. The cooling off period commences the day after the delivery of the goods to the purchaser or the collection of the goods by the purchaser and the period ends 7 working days later. In such circumstances, the purchaser must inform the company in writing before the end of the 7th working day following delivery. The purchaser is responsible for the safe storage of the goods whilst in his care and the cost of returning the goods to the company. In the circumstance of a non-faulty product, the product must be returned without damages, any use or tampering with the original packaging otherwise they will not be accepted and a refund not permitted.
F. Circumstances beyond our Control
The company reserves the right to cancel, vary or suspend the operation of contracts of sales if events occur which are beyond our control including (and without prejudice to the generality of the foregoing) fire, floods, storm, plant breakdown, lock-outs, riots, industrial action which prevents entry to premises, hostilities, non-availability of materials or supplies or any event outside the control of the company and the company shall not be held liable for any breach of contract resulting from such an event.
G. Law
These terms and conditions shall be construed in accordance with UK law.
What is your privacy policy?
The following constitute terms and conditions of use of our website. Terms may be changed, deleted or added at any time. You as the customer are bound by these terms, conditions, and/or alterations. We constantly strive to perfect our products and website, and therefore welcome your feedback and suggestions. We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
We are committed to protecting your privacy
This site and its contents are provided on an "as is" basis and imply or assert no warrantees of any kind, including but not limited to, warranties of title or implied warrantees of merchantability or fitness for a particular purpose. ubergames.co.uk does not warrantee or guarantee that this site or its contents are error-free or free of viruses or other harmful components.
Price and availability are subject to change without notice
In using this site, you acknowledge that you are assuming full responsibility for all costs associated with all necessary repairs or servicing of all equipment used to facilitate your participation in this website. No agents, including but not limited to, officers, directors and employees will be liable for any damages of any kind related to your use of this site.
The Use of Personal Info
We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation without your explicit permission. However, we will use email to send you messages about outstanding orders. We may also use email to keep you up to date with news about our site. If you do not want to be kept informed in this way by email, please click the unsubscribe link at the bottom of all emails.
Third party sites
Third party Internet sites that you can link to through BygraveCroquetClub.org.uk are not covered by our Privacy and Security policy, so we urge you to be careful when you enter any personal information online. Bygrave Croquet Club accepts no responsibility or liability for these sites.
Copyright and trademark statement
i) Unless otherwise indicated, the written materials, illustrations, designs and photographs found on this website are exclusive to and are protected and/or copyrighted by U.K. and international copyright laws.
ii) You may read, print and download it for private use only.
iii) You may provide a link (not a framed link) to this site from any other business or business information or service website but not (unless expressly agreed to by ourselves in writing) in any way which gives the impression that we are associated with or have approved such other site.
iv) You may not commercialise or otherwise copy it without our permission.
v) Use of this site is subject to our terms and conditions of use.